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ELFBARPrivacy Policy
Mr Tech Reading respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or use any of our services. It also explains your rights under UK data protection laws.
About Us
Mr Tech Reading respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or use any of our services. It also explains your rights under UK data protection laws.
Information We Collect
When you use our website or services, we may collect personal information that is necessary to provide our products and services. This may include your name, email address, phone number, billing address, and delivery address when you place an order or submit an enquiry.
If you book a repair service, we may also collect information related to your device, such as the model and a description of the issue, solely for the purpose of completing the repair. Payment details are processed securely by third-party payment providers, and we do not store or have access to your card information.
How We Use Your Information
We use your personal information primarily to process orders, deliver products, and provide repair services. Your details allow us to communicate with you regarding your purchases, service updates, enquiries, or customer support requests.
We may also use your information to improve our website, enhance our services, maintain website security, and prevent fraud. Where you have given consent, we may contact you with relevant updates or offers, and you can opt out of such communications at any time.
We only use your data for legitimate business purposes and never collect more information than is necessary.
Legal Basis for Processing Your Data
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The lawful bases for processing your information include complying with legal obligations, protecting our legitimate business interests, and your consent, where applicable.
You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Cookies and Website Tracking
Our website uses cookies and similar technologies to ensure the website functions properly, provide a smooth browsing experience, and analyse website traffic. Cookies help us understand how users interact with our website so we can improve its performance and usability.
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.
