INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer delivery across the UK, and how long does it take?

Yes, we deliver nationwide across the UK. Standard delivery usually takes 2–4 working days, and faster options are available at checkout.

Are all products genuine and covered by warranty?

Absolutely. All phones, accessories, and electronic items come with a manufacturer or store warranty, which is clearly mentioned on each product page.

Can I return or exchange an item if I’m not satisfied?

Yes, we offer a 14-day return and exchange policy as long as the product is unused and in its original packaging. (Vape products must remain sealed.)

Do you provide repair services, and how do I book one?

Yes, we offer professional phone repair services. You can book a repair online, and our team will confirm your appointment time.

Are certain products age-restricted (like vapes)?

Yes, vape products are only sold to customers aged 18 or over. Age verification may be required upon delivery.

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